Terms & Condition – heerjewelssstudio.com

Terms & Conditions – Heer Jewellers Studio

Effective Date: 15/11/2025

Welcome to Heer Jewellers Studio. By using our website, purchasing our products, or accessing any of our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website, you confirm that you are at least 18 years old and agree to follow all terms, policies, and guidelines provided by Heer Jewellers Studio.

2. Products & Pricing

We strive to display product details, images, and prices as accurately as possible.
Prices may change without prior notice due to updates, offers, or stock availability.
Slight variations in colour, shine, or design may occur due to lighting or screen display.

3. Orders & Payments

All orders placed through our website are subject to acceptance and availability.
Payments accepted: UPI, debit/credit cards, net banking, wallets, and COD (where applicable).
Orders may be cancelled by us in case of incorrect pricing, suspicious activity, or stock issues.

4. Shipping & Delivery

Delivery time is typically 3–7 working days, depending on location.
Delays may occur due to courier issues, holidays, or unforeseen circumstances.
Customers must provide accurate address details to avoid failed deliveries.

5. Return & Exchange Policy

Returns/exchanges are accepted within 2–5 days of delivery.
Products must be unused, undamaged, and in original packaging.
Jewellery damaged due to misuse, water exposure, or chemicals is not eligible for return.
Refunds (if applicable) are processed after quality inspection.

6. Cancellation Policy

Customers may cancel their order before dispatch only.
Once shipped, orders cannot be cancelled.

7. Intellectual Property

All content on our website—logos, product photos, text, and designs—is owned by Heer Jewellers Studio. Unauthorized use, copying, or distribution is strictly prohibited.

8. User Responsibilities

By using our website, you agree to:

Provide accurate and true information
Not engage in fraud, abuse, or illegal activities
Not misuse our website or attempt unauthorized access

9. Limitation of Liability

Heer Jewellers Studio is not responsible for:

Delays caused by courier partners
Allergic reactions due to materials
Product misuse or accidental damage
Losses caused by incorrect user information

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, privacy practices, or services.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website means you agree to the updated terms.